Hello, and welcome to our Customer Reviews!
We're happy to share our reviews from current and past customers. Our goal is to provide outstanding customer service to every customer and the humans that care for them. Our customer reviews are published to help you make an informed decision about our services and processes. In addition to these reviews, we're also glad to provide customer references. We're very proud of our service record and will provide you a list of clients who are willing to discuss their Paws On Durham experience.
Existing Customers: Please click on the button below to submit a review about your Paws On Durham experience.
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I have a rescue chihuahua with deep anxieties which are a legacy of earlier trauma and abuse. Rebecca and Anthony have been stellar in their willingness to look after my high maintenance dog, Luna, and the professional skills they apply to helping my dog cope better when I am away. In addition, they take care of my daughters dog when we simultaneously must be out of town. My daughter's dog is elderly and has some health issues that Rebecca monitors closely while Amber is in her care. My daughter and I are so grateful for the caring support and professionalism that Paws On Durham offers to us through our pets.
Thanks so much for the wonderful words, Penny! It is our pleasure to care for your pups and to allow you to go out of town, "stress free." We look forward to seeing the pups again!
I can't begin to express my gratitude to the team at Paws On Durham. We have always had dogs and have used various dog sitters for the past 15 years until we started using Paws On Durham. They have surpassed all those dog sitters that we have used in the past. The bottom line is they truly care about your 4 legged family members and treat them as their own. When one of our dogs recently became ill with a terminal illness, the team at Paws On Durham felt the same pain our family. The Paws On Durham team is like family to us and our pooch! I can't say enough wonderful things about them.
Thanks for the wonderful words of confidence. We have so enjoyed caring for your pups. Having wonderful clients such as your family makes this a wonderful business to be in!
Paws on Durham provides the best care for my kitties when I am out of town that I have ever received. I leave Yvette and Coco in Anthony's wonderful care without any worries. I recommend Paws on Durham without any reservations!
Thanks so much for the kind words! We love visiting your kitties and look forward to seeing them again.
Amanda is great!!!! She took care of my kitty, Snickers, when we were gone to Ohio for 2 weeks in June. In fact, wasn't sure I'd have a kitty when I got back. She was terribly spoiled and very well taken care of. I will definitely use Paws on Durham again, probably next year when we go to MO. for 2 weeks.!!!!! If not sooner. thanks so much, guys!!!!
Thanks for the kind words and for allowing us to care for sweet Snickers (pun intended). We look forward to visiting again!
I arrived in Durham for a four-week fellowship at Duke University. I brought my 11-month old French bulldog puppy, Arrow, with me for the month. Not sure what exactly I'd been thinking but I quickly -- as in, within a single day -- realized that the situation was going to be difficult 🙁 I desperately needed dog sitting and care for my guy while I was on campus doing my fellowship work. LUCKILY, I was put in touch with Anthony from Paws On Durham. We met that very day and he was able to start us on a daily babysitting schedule the very next day!Anthony and Rebecca are wonderful! They are incredible reliable, they love animals and they understand the concern and sometimes worry that a doggie mom or dad is going to feel while separated from the four-legged member of the family. I received texts and photos nearly every day from the walks they were taking with Arrow, as well as scenes from his nice naps!I would recommend Paws On Durham to ANYONE needing pet sitting services. They are so kind and so loving. Five stars, for sure.
It was our distinct pleasure to care for sweet Arrow! He was easy to grow to love and appreciate. We look forward to your next visit or move to Durham!
Clarissa and Anthony did a great job taking care of my dogs. I was injured and unable to feed and care for my pups for ~7 weeks. They fed my dogs 2X daily, walked and played with the dogs. Two of the dogs were young pups. They helped with house training. Great job Clarissa and Anthony.
Thanks for the opportunity to care for your wonderful pups, Cindy! We truly enjoyed caring for them and hope to see them soon.
I have had the Paws folks at my house for my two cats six or seven times...the best of the best !!..They send pictures during each visit and leave a detailed log of the activities involving the cats..Instructions are followed to a tee and the cats are always happy and well fed when I get home..I would not leave my pets with anyone else
Thanks Fred! It's always fun and a pleasure to care for your kitties!
I would highly recommend Paws On Durham to anyone, Anthony took excellent care of our dog, Charlie, while we went out of town over Christmas. He sent us daily messages to let us know how our pup was doing and also sent us pictures. Charlie is a very timid dog and he took to Anthony very well. Paws On made me feel assured that Charlie was being well cared for and safe!
Thanks Jennifer! It was a pleasure to care for Charlie...he's such a sweet boy!
A year ago today, I adopted a neighborhood cat that I had been letting stay inside with me at night. Her then-owners were really good people who lived two doors down, but Tiny *hated* their other indoor cat and often would not come in at night, even in the bitterest cold. Eventually they asked if I wanted to have her, and I thought long and hard, because I am severely allergic! But ultimately, I decided that I could not let this sweet baby keep having to sleep outside. So Tiny lives inside with me now. Everyone is happy with this arrangement!
That is all just to say that like many pet owners, I am head over heels in love with my cat, and unfortunately for her, I travel a lot for work. I just got back from 3 weeks away (work plus vacation--abnormally long time!), and Kati was just amazing. She texted me photos or videos every day along with an update, and she was extremely responsive if I had questions.
Anthony is running a fabulous business, and if you're looking for someone you can rely on, who takes credit cards, whose scheduling system is so easy, and who checks in with you, you can't go wrong with Paws On Durham!
Anthony and Paws On Durham are simply the best in town. I have a 5 month old black lab puppy who needs lots of attention and love (yes, he is spoiled). When I met Anthony, I immediately knew that our puppy was in the best hands and that he would love our pup just as much as we do! I never think twice anymore when I have to leave for a long day because I know Anthony takes great care of him. Anthony even sends me pictures of my puppy playing, which always makes my day! I have 100% peace of mind and trust in Paws on Durham and I highly recommend them to anybody looking for a dog walker/pet sitting service or even someone to take care of your home while you are away!