Hello, and welcome to our Customer Reviews!
We're happy to share our reviews from current and past customers. Our goal is to provide outstanding customer service to every customer and the humans that care for them. Our customer reviews are published to help you make an informed decision about our services and processes. In addition to these reviews, we're also glad to provide customer references. We're very proud of our service record and will provide you a list of clients who are willing to discuss their Paws On Durham experience.
Existing Customers: Please click on the button below to submit a review about your Paws On Durham experience.
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Months before our travel began, my husband and I were so worried about our cat. He'd just been through a cross-country move and the addition of a baby to the family, so we were nervous to leave him for three weeks over Christmastime. Dottie (and her son!) not only played with him and kept him healthy, they gave us peace of mind about our house - the temperature, lights, mail, packages, etc. Until now we have lived in apartments, so we were also worried about our house off on its own. We loved the text check-ins each time Dottie was at our house, and the written notes when we returned. Fabulous service!
Thank you for the kind endorsement! We are so happy you and your kitty enjoyed our service. We look forward to helping again in the future!
Paws on Durham has been a wonderful experience for me! Dottie is awesome and I am so grateful to her and Anthony for their service!My father passed away just before Christmas and I was able to call Anthony while in NY, left him a message that I needed help and Dottie got back to me right away! They were able to make my short notice work! It was a great relief to know I could trust them with my home and babies, Roxy and Milly, when my life was crumbling with sadness! They will forever be my fur baby care takers when I am in need in the future!Thank you Dottie and Anthony for everything you do for me and my babies!! All the very best to you both and your company in 2019!!Sincerely,Katie Y.
Thank you for the kind words and for the opportunity to care for your babies. We're very sorry for your loss, but we're very glad to have been able to assist. We look forward to caring for everyone in the future!
Paws on Durham gives the best care ever. Real engaged care with animals, responsive to humans--Anthony and his team know what pets need and are in great contact with those of us who love our animals. It is a great service; I feel totally confident leaving George Oliver, my cat, with them. And they are wonderful with dogs, too. You can't do better than Paws on Durham; I like everything about them.
Thank you for allowing us to care for sweet, George Oliver. You both are wonderful, and we love being able to assist! Have a great 2018.
Anthony and team are just the best. I have an older reactive dog as well as another older dog. Anthony takes so much care to make sure that these two do not meet other dogs when out on their walks. In addition, the opportunity to make notes for an upcoming walk or visit allows your services to be "customized" for one's particular situation. Finally, Paws makes a huge effort to provide better situations for dogs who need help in the community. This company takes it's job very seriously!!
Thanks for the wonderful and kind words, Becky! Buddy and Weezer are such lovely souls, it makes our job easy. We appreciate the confidence you place in us and look forward to seeing your pups again!
Paws On Durham provides amazing services, wonderful care, and piece of mind. Having a cat with speration anxiety is never easy. Anthony and Dottie take such wonderful care of him, I am forever grateful for their kindness and compassion towards animals. I highly recommend entrusting Anthony and his team with your four legged family members!
Thanks for the kind words and the opportunity to care for sweet, Thomas. You both are wonderful customers, and we enjoy our time with you both!
I have a rescue chihuahua with deep anxieties which are a legacy of earlier trauma and abuse. Rebecca and Anthony have been stellar in their willingness to look after my high maintenance dog, Luna, and the professional skills they apply to helping my dog cope better when I am away. In addition, they take care of my daughters dog when we simultaneously must be out of town. My daughter's dog is elderly and has some health issues that Rebecca monitors closely while Amber is in her care. My daughter and I are so grateful for the caring support and professionalism that Paws On Durham offers to us through our pets.
Thanks so much for the wonderful words, Penny! It is our pleasure to care for your pups and to allow you to go out of town, "stress free." We look forward to seeing the pups again!
I can't begin to express my gratitude to the team at Paws On Durham. We have always had dogs and have used various dog sitters for the past 15 years until we started using Paws On Durham. They have surpassed all those dog sitters that we have used in the past. The bottom line is they truly care about your 4 legged family members and treat them as their own. When one of our dogs recently became ill with a terminal illness, the team at Paws On Durham felt the same pain our family. The Paws On Durham team is like family to us and our pooch! I can't say enough wonderful things about them.
Thanks for the wonderful words of confidence. We have so enjoyed caring for your pups. Having wonderful clients such as your family makes this a wonderful business to be in!
Paws on Durham provides the best care for my kitties when I am out of town that I have ever received. I leave Yvette and Coco in Anthony's wonderful care without any worries. I recommend Paws on Durham without any reservations!
Thanks so much for the kind words! We love visiting your kitties and look forward to seeing them again.
Amanda is great!!!! She took care of my kitty, Snickers, when we were gone to Ohio for 2 weeks in June. In fact, wasn't sure I'd have a kitty when I got back. She was terribly spoiled and very well taken care of. I will definitely use Paws on Durham again, probably next year when we go to MO. for 2 weeks.!!!!! If not sooner. thanks so much, guys!!!!
Thanks for the kind words and for allowing us to care for sweet Snickers (pun intended). We look forward to visiting again!
I arrived in Durham for a four-week fellowship at Duke University. I brought my 11-month old French bulldog puppy, Arrow, with me for the month. Not sure what exactly I'd been thinking but I quickly -- as in, within a single day -- realized that the situation was going to be difficult 🙁 I desperately needed dog sitting and care for my guy while I was on campus doing my fellowship work. LUCKILY, I was put in touch with Anthony from Paws On Durham. We met that very day and he was able to start us on a daily babysitting schedule the very next day!Anthony and Rebecca are wonderful! They are incredible reliable, they love animals and they understand the concern and sometimes worry that a doggie mom or dad is going to feel while separated from the four-legged member of the family. I received texts and photos nearly every day from the walks they were taking with Arrow, as well as scenes from his nice naps!I would recommend Paws On Durham to ANYONE needing pet sitting services. They are so kind and so loving. Five stars, for sure.
It was our distinct pleasure to care for sweet Arrow! He was easy to grow to love and appreciate. We look forward to your next visit or move to Durham!